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by Thomas J. Belknap The Cold Rock Creamery: A Complaint

Anyone who has looked around my site knows that among the many things this site is meant to cover for Rochester is food and wine. Therefore, when a new place opens up and I have the time and money to check it out, I feel somewhat duty-bound to go for a review. However, I do not review places I do not like. That is because if I like the place, I have nice things to say about something that others will enjoy, but if I don’t like the place, I have not-so-nice things to say about a place that others may enjoy. My site is in large part about promoting Rochester to the world and to itself. I don’t feel like pissing on someone trying to start something new, and thus the actual Wine and Dining section of my site is strictly bitch-free.

However, this is the blog, and in the blog I get to say whatever I like. Them’s the rules.
Sarah and I decided to check out a new place in Pittsford called the Cold Rock Creamery. It had recieved a favourable review in the Insider, and we have been on a heck of an ice cream kick this summer. The place looks nice inside and the ice cream is fresh-made right there. As we stepped inside, the place was packed and we were greeted by a huge selection of different types of ice cream combinations such as “For Coffee Lovers,” and “Strawberry Blonde” and the like. So far, things were going well! I couldn’t wait to review a new ice cream parlor in Rochester!!

Then the annoyance started. Sarah and I are fans of Macaroni Grill and many other places where the coerce thier employees to sing for customer’s birthdays. I would find this to be a type of torture, and my “Leftie-Senses” might begin to tingle, was not the staff of said resturants largely white teens. Still, I find it highly annoying to have my dinner and digestion inturrupted by a cadre of half-singing/half-screaming, untalented teens butchering an already ill-conceived resturant birthday song.

At Cold Rock, they don’t wait for a person with a birthday. They just start f*cking singing for no good reason about ice cream, smacking thier ice cream trowels on the stainless counter tops like percussive instruments. As a musician, I am offended by this needless abuse of vocal non-ability, and as a drummer, I am especially put-out that they needed to add this new ripple to this irritating trend.

But the fun didn’t stop there! Once my already-thin patience was worn down by bad singing, then there were the sizes: “Like it,” Love it,” and finally “Gotta have it.” WTF? Could you possibly come up with more cutesie and annoying size names?? I might recommend, as alternative names, “Shut it,” “Shove it,” and “Cut it, damnit!”

But, hey!? I’m not going to just let it go at that.? I find that sort of thing really annoying, but hopefully, they’ll turn this all around.? So, let’s keep going and get our ice cream.? After all, I was looking forward to the “For Coffee Lovers” selection, which was coffee ice cream, Heath Bar and caramel mixed together.? One of the neat ideas behind this store is the fact that they mix such combinations together right there for you.? Now, mind you, that’s like getting a sundae and having someone just slosh a spoon around in it before you get it.? Still, initially, it feels like they’re doing something special for you.? Sarah got something with mint ice cream and Oreo cookies in it.

So, its just ice cream with stuff in it.? How much would you expect to pay for this?? Hint: there’s no filet mignon, lobster or truffles in this ice cream.? If your answer was $9.50, come on over to my house!!

Yeah, that’s right, kids: for two “Like it” sized (that’s “Small” for you Annoying-Kitch-Impaired folks out there) ice creams, it cost us $9.50.? Mind you: the “Like it” size is the small, so if you’re really in the mood for ice cream with stuff in it, it’s gonna cost you.

But the big question is not how much things cost.? The big question is how things taste.? I’ve spent as much as $125 on dinner for the two of us, and if it’s worth it, it’s worth it.? I have difficulty imagining what $9.50 worth of ice cream would taste like, but I’m quite certain that this wasn’t it.? It was just ice cream.? Freshness didn’t count for much, and it seems to me like it usually does.? Both of us agreed that we would favour Friendly’s ice cream in the future, as indeed our budget demands.

So, all in all a most annoying experience which did not have any real bright spots.? Nevertheless, there were a sh*t-load full of people there.? It is Pittsford, after all, and this is a new store.? We shall see how long they last.? With the unholy trinity of high prices, annoying kitch and lack-luster product, I am thinking not long at all. . . .

12 Responses to “The Cold Rock Creamery: A Complaint”

  1. June 26th, 2006 | 7:20 am

    Wow, that’s a lot of dough, Joe!!!! I purchased two perfectly yummy, “small” ice cream cones yesterday for $3 total!! But, then…. I’m not a Pittsford type of gal at all anyway!!

  2. June 26th, 2006 | 12:29 pm

    Maggie Moo in Eastview Mall serves the same mix-in on a cold stone ice cream without the songs and other bs. I don’t know if the prices are any better, but I do know that it is owned by locals (even though it is a franchise).

    It’s Cold _Stone_ Creamery, btw.

  3. June 26th, 2006 | 12:35 pm

    Sigh. . .

    It was very early in the mornign when I wrote this. But I mean, really: “Cold Stone,” “Cold Rock,” “Stone Cold,” what’s the dif? I’m still not going back! LOL

    Thanks for the correct!

  4. June 29th, 2006 | 1:28 pm

    2 small cones,delicious: 4.50, affordable, Abbotts, a classic. I ll stick to the good stuff ty.

  5. June 29th, 2006 | 2:23 pm

    I’m with you, dude!

  6. July 1st, 2006 | 11:25 am

    And for those lactose-intolerant folks (by biology or ideology), there’s a cute little shoppe up off Culver Road. It’s in a little plaza north of Browncroft (dammit– can’t remember the name), and it has a couple flavors of non-dairy ice cream.

    Another good find recently was Dog Town, where they have veggie dogs (and pig-based as well), served just about any way you like. I was in dog heaven when I got their jumbo veg dog on french roll with saurkraut (sp?) and mustard. Mmmm….veggie dogs.

  7. July 3rd, 2006 | 3:24 pm

    Well, I don’t know that I can personally go for the veggie dogs: there’s just something counter-intuitive about a healthy hot dog. Still, this looks like a job for DragonFlyEye.Net, nevertheless! Thanks for the tip!

  8. Nat turner
    July 23rd, 2006 | 3:24 am

    how much does a large ice cream cost with 2 adds??

  9. amelia
    November 12th, 2006 | 1:03 am

    i dont care i hgave cold rock alot anhd also i am haveing same to day i am 10

    ha ha ha ha ha
    amelia

  10. amelia
    November 12th, 2006 | 1:05 am

    nat turner it is about $20

    i will still get same

  11. November 12th, 2006 | 1:06 am

    Hey, Amelia, if you want it, by golly, I say you can have it! To each their own, don’t let any of us tell you different!

    Bon apetit

  12. Ben Thomas
    April 26th, 2007 | 3:03 pm

    Hey, my name is Ben Thomas, and i am a G.M. at a Cold Stone Creamery in Montgomery Alabama. The prices of the ice creams differ on the price of the rent in the shopping center/mall they are located in. The price for two like it ice creams in my store (which is in the most expensive shopping center in this city) is a whopping $8.68. Now keep in mind that is with a 10% sales tax and all. you could also get two ice creams with one mix in included in the starting price for $6.56. thats a reasonable price as far as i am concerned (once again with the 10% sales tax included in that price). As far as the singing goes…. if you are not in the mood to have a good time, dont go there! if you enjoy a loud enthusiastic fun time, then this is the place for you! if not, there are other places you may go and enjoy standing in line for the same amount of time, without the singing and still pay the same amount or more for a decent but not great ice cream experience. By the way if you want a truely great ice cream, go and get the Cookie Dough’nt you want some. its better than the coffee lovers only!

    No hard feelings, but just wanted to get my $8.68’s worth in..hehe

    Ben Thomas
    G.M.
    CSC #445

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