OK, so the local news media really needs to get up to speed on this one. The Consumerist is reporting that Frontier Internet is capping its users’ downloads at 5Gb per month. After that, they now say they reserve the right to either cancel the account or charge a whopping $10.80 a gigabyte in overage charges! Best of all, they’re calling the first five gigabytes their “Free 5GB of internet usage.” Really? I thought you had to pay for it. Check their Acceptable Use Policy for more details on the new, quietly introduced, policy.
You might want to consider this before downloading your next movie from NetFlix.com, eh? And lest we forget, Frontier also charges you $4 for the modem even if you use your own and locks you into a multi-year contract. I’m not saying TW is any bed of roses, but damn, people.
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[...] DFE is, of course, all over it. Frontier Internet is capping its users’ downloads at 5Gb per month. After that, they now say they reserve the right to either cancel the account or charge a whopping $10.80 a gigabyte in overage charges! [...]
I wonder if Frontier has any customers at all after this. Oh yeah, they just aren’t telling people about all of their policies, as Time Warner’s commercials and DFE both point out. Nice! Glad I don’t do business with Frontier anymore.
TW is no bed of roses, either, but they’re certainly the lesser of the two evils we have in town. The sad thing is: I really loved their service while I was living in Rochester. I had it for a while (still owe them their disconnect fee, which they’ll never get) and it absolutely ripped on download. Upload wasn’t too bad, either.
But the shenanigans they play just makes their service seem irrelevant.
Makes you wonder how long before TW follows suit.
How many gigabytes is a typical movie download from NetFlix?
TW led the charge, actually. They’re already charging clients in some small town or another in Texas. Thing is: they’re charging after 20gb, which while still not acceptable, is at least a reasonable number for some people. Not all, and certainly a smaller number of people than would be the case for dial-up users, but 20gb is better than 5.
As for NetFlix downloads, I don’t know for sure, but a standard movie has to be at least 2 or three gigs, since DVD holds 4.5 or so. And if they’re downloading HD movies, you can double that.
Some comparisons:
Netflix movies (on a good connection) are just under a 1GB an hour.
Youtube content is about 125MB an hour, so 8 hours for a GB.
iTunes standard def rentals are about 1GB for 90 minutes.
Yesterday I bought a video game from Steam. It was an 18 GB download.